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‘Best Regards vs. ‘Sincerely’: Tips on Email Sign-Offs

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Do you agonize over how to close your emails? Email sign-offs can be tricky — they’re less formal than a written letter (does anyone send those anymore?) and more formal than a text. With no inflection, it can be challenging to convey the right tone in your closing salutations. Most of us have settled on a couple of signature wrap-ups for business and friends but it pays to review them on a regular basis so they don’t get stale. Case in point: ‘Regards’ used to be the go-to semi-formal closing but these days it’s beyond over.

So why are email sign-offs so important? Because texting and IM-ing have become so prevalent, some say you don’t need closing salutations at all. Still, most of us feel a bit odd about this when corresponding with people we don’t know well — especially concerning business. According to The Emily Post Institute, «It’s important to have a strong finish, particularly in business emails. It’s also useful to include information about yourself in case anyone might want to know other ways to reach you. If your email program does not automatically sign your message with your name, address, email address, and phone number, add it yourself.»

The ideal way to close an email

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Internet Marketing, Inc. recently took an informal poll of their employees to get their take on the do’s and don’ts of ending emails. ‘Thanks’ and ‘Thank You’ won by a landslide, while ‘Best’ was the runner up. ‘Regards’ and any variation of it were the least favorite. A common pet peeve is email sign-offs that sound sound like passive-aggressive commands. For example: ‘Look forward to hearing from you’ or ‘Thanks’ at the end of an email asking someone to do something. ‘Thanks’ is perfectly fine when you are actually thanking someone after they’ve done what you asked.

The bottom line (no pun intended!) is that there’s no single best way to end an email — it varies depending on the recipient, whether it’s formal or informal; business or personal, as well as your own personality and the overall tone of the industry you work in. Appropriate language at an investment bank is very different than it is at a recording studio. Make an effort to be sincere and warm without overdoing it; formal without being stiff and don’t end with phrases like ‘Talk Soon’ unless you actually expect to talk soon.

The finishing touch

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If you need a little more guidance, Email Signature Rescue helps you create the perfect signature, including business logo, contact info and HTML coding to insure that it looks the same in all email software. You still have to come up with your own closing, of course. Luckily BuzzFeed came up with this handy quiz to discover what your e-mail sign-off style is.

Crystal is a subscription service that gives you a complete personality profile of your recipient: According to their site, «Crystal profiles are based on public data analysis, user reviews, and peer reviews.» The profile includes suggestions on the tone and writing style that he or she will respond to best. You can also find out how you come across to others. It’s a little (okay, a lot) Big Brother but also pretty amazing.

The post “Best regards” Vs. “Sincerely”: tips to write the closing of an email appeared first on Mundo Hispanico

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